- Welcome to [thecakedaddy.com ].”We,” “us,” or “our” refers to [The Cake Daddy].”You” refers to the user or customer accessing our website and purchasing our products. By using our website or purchasing our products, you agree to abide by the following terms and conditions. Please review these terms carefully. We may update them periodically, so it’s advisable to check for any changes. If you have questions, reach out to our customer support team. Thank you for choosing [The Cake Daddy].
- By accessing and using the [The Cake Daddy] website (“thecakedaddy.com “), you agree to comply with and be bound by these terms and conditions. If you disagree with any part of these terms, please refrain from using our website.
Order Placement:
- By placing an order through our website[ thecakedaddy.com ], you agree to provide accurate and up-to-date information required for the order process, including billing details, shipping address, and contact information.
- We strive to provide accurate descriptions and images of our cakes. However, variations in appearance may occur due to the handmade nature of our products.
- All prices displayed on the website are in GBP (British Pound) and inclusive of applicable taxes, unless otherwise stated. We reserve the right to change prices at our discretion.
Payment Methods:
- We accept various payment methods as indicated on our website. Payments are processed securely through our trusted payment gateway.
Upon successful payment, you will receive an order confirmation email with details of your purchase and an order number. This serves as acknowledgment of your order.
Shipping Policy:
Our shipping policy is outlined separately. By placing an order, you agree to the terms and conditions specified in our shipping policy regarding delivery, shipping carriers, and timelines.
a. Delivery Address:
-
Please ensure the accuracy of the delivery address provided. We are not responsible for undelivered orders due to incorrect or incomplete addresses provided by the customer.
Refund Policy:
By purchasing from us, you agree to adhere to the terms and conditions outlined in our refund policy regarding eligibility, procedures, and non-refundable situations.
1. Eligibility for Returns: a. Damaged or Incorrect Orders:
In the event that your cake arrives damaged or is incorrect, please notify us within 24 hours of receiving the order. Provide clear photographic evidence of the issue for our assessment.
a. Quality Concerns:
If you believe there is a quality issue with the cake, contact us within 24 hours of receipt. We may request additional information or images for evaluation.
2. Return Process:
Contact our customer support team at [support@thecakedaddy.com ] for return authorization. Refunds are issued to the original payment method upon approval.
3. Non-Refundable Situations:
Refunds aren’t provided for change-of-mind situations. Delays due to external factors beyond our control aren’t eligible for refunds.
4. Contact:
For inquiries about returns and refunds, reach out to us at support@thecakedaddy.com or call 0161 521 3349.
All content, designs, logos, and materials displayed on our website are the exclusive property of [The Cake Daddy] and are protected by copyright and trademark laws.
Use of our website is intended for personal, non-commercial purposes. Any commercial use requires our explicit written consent.
Our company’s trademarks, logos, and designs featured on the website are our registered intellectual property and must not be used without prior written permission.
Any content submitted to us by users becomes our property, granting us the right to use it as needed..
Report any potential violations of intellectual property rights promptly for resolution..
Users agree to adhere to copyright, trademark, and intellectual property laws while using our website.
The use of [The Cake Daddy]’s website is at your own risk. We do not guarantee that the website will be error-free, uninterrupted, or free from viruses or other harmful components.
[The Cake Daddy] shall not be held liable for any delays, damages, or losses arising from circumstances beyond our control, including but not limited to extreme weather conditions, transportation issues, or unforeseen events impacting delivery.
[The Cake Daddy] is not liable for any indirect, consequential, or incidental damages resulting from the use of our products or services, including, but not limited to, lost profits, business interruption, or loss of data.
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluatingthe content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Our maximum liability for any claim related to our products or services shall not exceed the total amount paid for the specific order in question.
The limitations of liability in these Terms apply to the fullest extent allowed by UK law, regardless of whether thecakedaddy.co.uk was aware of the potential for such losses.
By using [The Cake Daddy]’s services, you agree to indemnify and hold harmless [The Cake Daddy], its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our services or website.
You agree to notify [The Cake Daddy] promptly of any claims that may require indemnification and cooperate fully in the defence of such claims.
This indemnification obligation remains in effect even after the termination of your use of [The Cake Daddy]’s services.
a. Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of England. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in England.
You may terminate your agreement with [The Cake Daddy] at any time by discontinuing the use of our services.
Upon termination, your access to our services ceases immediately. Certain provisions of these Terms and Conditions will continue to apply even after termination.
[The Cake Daddy] may retain account information and data after termination as required by law or for internal record-keeping purposes.
a. Customer Support:
For any inquiries, concerns, or assistance, please contact our customer support team via email at support@thecakedaddy.com or by phone at 0161 521 3349.
a. Changes to Terms:
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website.
